About Us

About Us

With over 40 years of service, DKI Al-Care is a trusted family-run business specializing in emergency services restoration. Our commitment to trusted quality work is at the core of everything we do. We prioritize valuing relationships, understanding the importance of building trust and providing exceptional service to our communities.

Offering 24-hour emergency service, DKI Al-Care ensures that help is always just a phone call away. Respect is the foundation of our operations, reflected in our courteous and caring staff who go above and beyond to make a positive difference in people's lives.

Our History:

Founded in 1983 by the Heidbuurt family in Flamborough, Ontario, the company’s name, “Al-Care,” has roots that reflect both its founder and original focus. “Al” comes from Allan Heidbuurt, while “Care” stands for Carpet and Area Rug Expert, highlighting the company’s early beginnings in carpet cleaning. Over the years, Al-Care has evolved and expanded to provide a comprehensive range of restoration services. With over 40 years of specialized experience in the insurance industry, the company has built a reputation for expertise and quality across the restoration spectrum.

In 2024, Nathan Hughes was appointed as President and the Hughes Family proudly assumed leadership, ushering in a new era after the successful acquisition from the founding Heidbuurt Family. This transition reflects our commitment to building upon a solid foundation of trust, expertise, and dedication to service.

Guided by core values and a collaborative culture, Nathan and the DKI Al-Care team are passionate about driving the company forward with a fresh perspective while honoring our history. We’re dedicated to making a meaningful impact in our community and continuously improving our service. Our goal is to not only meet the needs of our clients but to set new standards in the property restoration industry.

As we look to the future, we remain committed to excellence, integrity, and compassion—values that have defined DKI Al-Care since its founding. We’re excited about the road ahead and the opportunity to make a lasting difference in the lives of those we serve.

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